Refund Policy

Last updated: March 2026

1. FastSpring Purchases

For purchases made through FastSpring, FastSpring's refund policy applies. FastSpring acts as Merchant of Record for our products. Please see FastSpring documentation and your order receipt for refund options and eligibility.

To request a refund for a FastSpring order, use the support or refund link in your FastSpring order confirmation email, or contact us and include your order reference.

2. Other Payment Platforms

If a purchase is made through any platform other than FastSpring, that platform's refund policy and buyer terms apply.

3. Mandatory Consumer Rights

Nothing in this policy limits your mandatory consumer rights under the laws of your country. Where local consumer protection laws grant withdrawal or refund rights, those rights apply. If you have questions about your rights, please contact us or the relevant payment platform.

4. Contact

For questions about refunds, contact us at hello@jordanfx.net.